Revised

Process Improvement

Most business processes were not designed. In fact, most were not even planned. They just gradually evolved over time. What started out as a simple way to accomplish a desired goal has been stretched over time to incorporate new rules, additional reporting requirements and more people, departments and tasks. Our facilitation offering in process improvement aims to reduce waste, cost, and time to market, to consider looking at how you do what you do first through a proven, successful methodology and the use of structured, empowered, facilitated teams.

  • Process Analysis and Design
  • Gap and Needs Analysis
  • Process Mapping

All work sessions are customised through collaboration with the client and fit analysis with specific requirements. Work sessions typically conducted as half a day sessions run 2 - 3 times week as part of a larger process improvement project until complete.

FacilitateIT!™ Graphic Cards more >
VisualiseIT! Graphic Wall Charts more >
FastPLAN™ Project Planning more >
FacilitateIT!™ Brainstorming Kit more >
FacilitateIT!™ IT Sessions Kit more >

Latest News

24/3/11

Masterplan facilitates stakeholder alignment workshop Central Energy Fund (CEF) South African Solar Park feasibility study... read more>


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Client Comments


Investec Asset Management

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Nedbank Capital - "MasterPLAN facilitates successful strategy planning and programme development"

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Anglo Medical Scheme - "I would like to thank you sincerely for facilitating a difficult (in my opinion) strategy session"

Onderstepoort Biological Products - "Once again thank you very much for your very comprehensive and high standard facilitation of our EXCO strategy session"

Samancor Chrome - "I want to congratulate MasterPLAN on the excellent facilitation skills course that you present as well as your highly skilled and knowledgeable trainer and facilitator"

National Nuclear Regulator - "Finally we have done proper planning and the facilitation was excellent. Well structured, process was clear, well organised, clear charts, well done!"

UNISA - "The team's strategy came to the forefront"

RMB Private Bank - "Thanks very much for your work on our project charter and the facilitation of the sign-off session. We were very happy with the work done and will certainly be using you again for our next project"

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Metropolitan Health - "Great strategy session! It was extremely intensive and highly participative"

Profmed - "Mr Passmore has facilitated our strategy planned annually for the past three years. His facilitation has resulted in effective strategy planning, enabling Profmed to clearly understand and achieve its goals"


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