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"A Facilitation and IT Techniques Sampler"
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Are you a team leader within a technical area? If so you will appreciate the importance of having technical competence. Yet, the skill that distinguishes the most competent technical leads is their ability to guide, motivate, and get results from their teams and groups. Facilitating “IT Sessions” Techniques Sampler is designed to provide technical leaders with a structured facilitation methodologies and tools for working with groups to produce process and technology related results. This FacilitateIT!™ Group Interaction Toolkit is jammed packed with facilitation techniques and tools based on the FacilitateIT!™ Graphic Cards for facilitating requirements gathering sessions, needs analysis, process improvement and many more!
Please Note:
Courses that teach in-depth technical skills for activities such as data modeling or process modeling require approximately 2 days each. The intention of this one-day facilitating IT Sessions, is a sampler course, designed to provide you with an understanding of the "how to's" in facilitating the specific types of IT sessions, and not to provide the technical knowledge required in being sufficiently skilled in the activity.
Business and system analysts, IT team leaders and manager, system owners, and project managers.
Length
One day
(08h00 – 17h00). |
Class size
Maximum 8 participants |
- Upon successful completion of the methodology toolkit course, participants will be able to:
- Effectively facilitate typical IT Sessions, using the FacilitateIT!™ Graphic Cards.
- Describe the IT Agenda Models that are part of the IT Facilitator's Toolkit and demonstrate their application such as in Information Needs Analysis, Process Mapping, Requirements Definition.
- Use a range of questioning frameworks which will result in leading users to their solutions through appropriate questioning techniques, thereby increasing ownership and the quality of solutions created.
- Map the range of requirements gathering techniques and demonstrate ability to use them such as:
- Actor Maps
- Use Case Maps
- Prioritising Requirements
- Context Diagrams
- Business Rules Definitions
- Map the range of generic group techniques that are often used in support of IT Sessions and demonstrate ability to use them such as:
- Brainstorming, Clustering, Labeling and Selecting
- Prioritise or rank
- Listing
- Envision
- R3 980 (excl.VAT) per person including the Facilitating IT Session Techniques Sampler Starter Kit and Travel Bag.
- R3 450 (excl. VAT) without the starter kit and bag.
- Corporate rates available upon request.
For more info email caroline@masterplan.co.za
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