The Mastery of Facilitation - MasterPLAN provides professionally facilitated workshops, sessions and meetings. We also specialise in facilitation training to certification level and exclusively market dynamic group process facilitation tools.

Do You Need a Facilitator?
MasterPLAN facilitators are among the best in the industry! They receive high praise from their clients and their peers. How do we do it? Through an intensive competency evaluation held by the International Association of Facilitators (IAF), MasterPLAN facilitator's have demonstrated to a panel of leading facilitation professionals that we have the competencies and skill to do the job!”

When you use MasterPLAN, you can be assured that you are gaining the expertise of top facilitators available in South Africa.

What Are Our Facilitation Services?
Organisations use us to guide them in successfully developing and implementing strategies aimed at growing and meeting their business needs. Through our facilitation we save the organisation money, by using our broad experience of planning processes as a starting point in designing workshops, conferences, and meetings. We can help with:

• Strategic Planning - establish direction / gain commitment
• Project Planning - defining scope / crafting the schedule
• Process Improvement - increase operational efficiency
• Issue Resolution - gain agreement on how to address a problem
• Team Building Facilitation - address internal strife hampering performance
• Business / Systems Requirements - define user business system needs
• Meeting Effectiveness - improve investments in meetings
• Conference and Forum Facilitation - engage and involve large groups towards a shared common goal
• Focus Groups - listen to customer needs

We believe that the our facilitation services aim to achieve a common single objective - that is, to improve the effectiveness of decisions.

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What Sets Us Apart?
Dynamic, practical and highly interactive collaborative work sessions, services and products that ignite shared vision, drive focused action and deliver accelerated results to achieve business strategy through a master project plan.

MasterPLAN was founded on the belief that focused, knowledgeable, empowered teams can produce significant, organisation-transforming results.

What We Excel At

• The ability to get people excited about participating in a process that spans from one day to several weeks
• The ability to keep people focused and engaged
• The ability to ask questions that challenge without alienating
• The ability to guide a team without being overpowering
• The ability to address disagreements and build consensus
• The ability to deal with people who drop out, dominate discussions, or demonstrate other "dysfunctional" behaviours that can be disruptive
• The ability to ensure that our client gains commitment to action

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Collaboration Skills Are Now Indispensable For Business

"It has been said that during the last decade, individuals and groups do more in a day than entire departments did in one year. Soon this pace will be increased and accelerated as the information age becomes a business reality. In a world where information and communication is at a fast pace, teamwork and working collaboratively is indispensable for business. In today's environment of continuous change, even talented individuals won’t have enough time or expertise to absorb rapidly shifting issues and information nor will they have the time or the ability to communicate decisions to large number of people. However, successful collaboration efforts just don’t happen; they use techniques and methods applied through skilled group facilitation" (by Jeff Miller: Leadership, Collaboration, Change)

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